2007-04-23

odd conversation, considering it was in front of a customer

My wife and I were at Home Depot yesterday, and after debating the price of a plant, and agreeing with my wife that the sign indicated a lower price than what came up when scanned, the employee assisting her said to another while passing by, "Did you bring any weapons to work today?"

When asked about this she asserted that the question was meant for her coworker and not for the customer. Presumably she had momentarily forgotten that said customer was by her side and therefore within earshot.

When I asked her if she really said what my wife said she did, she implied that she asked because she had the intention only to do herself harm.

I will not be shopping there again. Hello, Lowe's!

8 comments:

Polusplagchnos said...

I got lost in the pronouns, but you're saying the one employee, the asker, was saying the asked employee may have had the intention to do herself harm?

Tim said...

Thats pretty bizarre. I gave up on Home Depot last year, there are never enough cashiers there, you end up standing in line forever. The outdoor section is the worst for that. The last time I was there, I saw the line of something like 10 people with carts full of plants, and one cashier. I just left, went to Lowe's and have never been back. That is one painfully mismanaged store.

NoMoJoja said...

I used to work at Home Depot, and could see why someone who works there might WANT to harm themselves! I was a cashier and felt bad for customers waiting in line....the so called "front end supervisors" could've cared less, and seemed to hold me in contempt because I actually did my job well and wanted to please the customer. After I quit, a large migration of HD workers scooted across the street to Lowes, and many are still there....for very good reasons.

Nicki said...

The local places are even better. But I'm a Lowe's partisan.

burkniztical said...

I usually shop at Lowes (and worked there when it was on Atlanta Hwy), during their move to Epps Bridge. However I do occasionally visit Home Depot when needs arise. I guess I just like Lowes better because I know where everything is located much better... regardless... I wouldn't stop shopping at Home Depot just because a cashier may of said something like that... unless of course it was directed toward you or your wife or any other employee or customer, in which case she'd surely be going off in handcuffs. In any case... it's not Home Depot's mistake... it was strictly that cashiers mistake, so why blame Home Depot?

hillary said...

Wow. If Lowe's weren't right down the street, I'd almost always go to Home Depot. The latter just has better, cheaper home improvement stuff, while the former has more decorating stuff. i.e., If you want to buy some wood or shingles or whatnot, go to HD. If you want garden stuff or a new sink, go to Lowe's.

Model Consumer said...

Ah...

I realize this was an odd and personal post; let me clarify:

1. I realize my pronoun usage and syntax maybe is not standard. To rephrase what happened: When checking a price after it scanned higher than what the sign said, an employee after arguing it a bit but ultimately agreeing with my wife on the lower price, walked back to the cashier area with my wife. During this walk they came across another employee to whom the employee with my wife said something like "Did you bring any weapons to work today?" My wife (quite correctly in my opinion) interpreted this as an inappropriate comment to be uttered in front of a customer, regardless of any and all other mitigating circumstances or explanations. I did not like this situation either, to say the least. I asked the employee if that was indeed something that she said in front of my wife, and she said, that yes she did say it, but in the context of wanting to do harm to herself and not to anyone else.

2. I realize it's kind of, well let's just say, and no offense to those who are cognitively disabled, "retarded" to want to "punish" Home Depot with a personal boycott based on this incident. I doubt I'll go back there anytime soon though. I guess it doesn't really matter. It just seemed like good blog fodder because of it's (to me) strangeness.

3. I realize I'm a wierdo and an obsessive geek.

Polusplagchnos said...

I thought that was what you were writing, but I didn't want to assume too much. It does sound inappropriate to me to just bring that up in front of a customer (that there might be a suicidal person in their staff), especially in light of all that has been happening, nationally and locally, regarding weapons and suicide and places where there are lots of people.

Maybe it was some subtle form of intimidation for trying to get out of paying the higher cost. Or maybe it was just bad sense.

It doesn't seem to me any worse a reason for boycotting the store than not being served at the checkout, though. If you don't feel comfortable in a store, whether in terms of safety or leisure, there's no reason to sacrifice one's sense of wellness for the greater cause of spending more money. It's not like time with the gyno or in the confessional, afterall.